Terms of Service
Terms of Service Effective Date: 2026 Welcome to Vee Union. By accessing our website, requesting a quote, or booking transportation services, you agree to these Terms of Service. 1. Services Vee Union provides professional limousine and luxury transportation services. All services are subject to vehicle availability, driver availability, weather conditions, traffic conditions, and operational requirements. 2. Reservations Reservations may be made through our website, phone, email, or approved booking channels. Customers are responsible for providing accurate pickup, drop-off, and contact information. Booking confirmations will be provided once a reservation has been accepted. 3. Pricing and Payments Rates are provided at the time of booking. Additional charges may apply for tolls, parking fees, waiting time, extra stops, airport fees, cleaning fees, or other requested services. Full or partial payment may be required before service. Payments are processed through secure third-party payment providers. 4. Cancellations and Refunds Cancellations made more than 24 hours before the scheduled pickup may be eligible for a full refund. Cancellations made within 24 hours of pickup may be subject to cancellation fees. No-shows may be charged the full reservation amount. Refund decisions are made at the discretion of [Company Name] and in accordance with applicable laws. 5. Waiting Time Airport pickups may include complimentary waiting time as specified during booking. Additional waiting time may result in extra charges. Drivers reserve the right to leave after excessive delays if the passenger cannot be contacted. 6. Passenger Conduct Passengers must: Treat drivers and vehicles with respect. Follow all applicable laws and regulations. Wear seat belts when required by law. Avoid behavior that may endanger passengers, drivers, or the public. The following may result in immediate termination of service without refund: Illegal activity Violence or threats Harassment of drivers Property damage Excessive intoxication 7. Vehicle Damage and Cleaning Fees Customers may be held financially responsible for damage caused to vehicles by themselves or their guests, including but not limited to: Interior damage Exterior damage Smoking-related damage Excessive cleaning requirements Applicable repair and cleaning costs may be charged to the customer. 8. Limitation of Liability While we strive to provide reliable transportation services, [Company Name] is not liable for delays caused by: Traffic conditions Weather conditions Road closures Accidents Mechanical issues beyond reasonable control Events of force majeure Our liability shall not exceed the amount paid for the transportation service. 9. Lost and Found We are not responsible for personal belongings left in vehicles. If an item is found, reasonable efforts will be made to return it to the owner. 10. Website Use Users agree not to: Use the website for unlawful purposes Attempt unauthorized access to website systems Interfere with website operations Submit false or misleading information 11. Privacy Use of our website and services is also governed by our Privacy Policy. 12. Changes to Terms We reserve the right to update these Terms of Service at any time. Updated versions will be posted on this website with a revised effective date. 13. Governing Law These Terms shall be governed by and interpreted under the laws of the State of [State], United States, without regard to conflict of law principles. 14. Contact Information If you have questions regarding these Terms of Service, please contact: Vee Union Email: veeowner1@gmail.com Website: veeunionlimo.com
Common questions
Quick answers about booking, tracking, and getting where you're going.
How do I get a quote and pay?
Request a quote through the platform. We email you a secure payment link. You pay online when you're ready. No phone calls needed.
Can I track my driver in real time?
Yes. Once your trip is confirmed, you get a tracking link. Watch the Tahoe or Suburban move from pickup to drop-off on your phone.
What vehicles are available?
Our fleet runs on black Chevrolet Tahoes and Suburbans. You can select your preference when you book. Both are clean, quiet, and well-maintained.
How far in advance should I book?
Booking a few days ahead gives us the best shot at your preferred vehicle and time. We can sometimes accommodate same-day requests — just ask.
What happens if my plans change?
You can cancel or modify your trip directly from the platform. Payments are handled quickly and transparently. No chasing, no hassle.
Is there a minimum trip length?
It depends on the trip type. Hourly needs work well for parties and events. Point-to-point rides like airport transfers have a simple flat structure.
Still have questions?
Send us a message. We respond fast, and we don't make you hunt for answers.
We don't take a deposit. You pay after the ride.
Most services want your credit card up front. We send a quote, you get a link, and you pay when we pull up.
What happens if you need to cancel?
Cancel up to 24 hours before pickup for a full refund. Inside that window, the deposit covers the blocked time.
2 rules for using your ride
No smoking inside the vehicle. Return it in the condition you found it. That's it — everything else is straightforward.